THIS product WORKS. Period.
I have had a multi-cat household for nearly 2 decades now. When I say that I have tried EVERYTHING to control the litter box odor you can rest assured I've done it all: from owning *multiple* $400 litter boxes that self-clean (and even flush themselves!) to sprays and powders and enzyme eaters and different types of litter and air fresheners and $1,000 vacuums... You name it I have tried it. In an ironic twist of fate, over the last 4-5 years I have acquired some allergies (trees, pollen, dairy, etc) so my nose is stuffy quite a lot which means I now **can't smell the litter boxes** when they get out of hand! UGH! NOT so handy! So my only clue to the stinky litterboxes is when my other half comes home saying "WHEW! It smells BAD in here!" (again, embarrassing for me, nor it is pleasurable for him)!
Fast forward to last week when I learned about this product. I visited the website and watched the videos with extreme skepticism. I reluctantly purchased thinking "Well, what's ONE...
Such a result from a little thing
I am amazed by this CritterZone product. It worked perfectly, no noise, no problems at all. I had questions about exactly how this worked and a representative of the manufacturer actually called me to discuss it. She had suggestions for using this in areas which have had difficult pet stains for a long time. She suggested misting the area, and placing the CritterZone in a tent over the area. Worked very well and in a short time. I am putting my home on the market, have four animals in the house, and the real estate agent could not smell any animal smell at all. Countering the pet odor has been a serious problem for me in the past. Thanks for providing this product.
Great product, great customer service
We own a cat and a dog, and there were some powerful smells in the room with the litter box. Sometimes knock-you-over level ammonia smells. We found scented litters to be more noxious than the ammonia, so we checked this bad boy out.
It's really hard to believe that it works so well, but it does. There is a vague metallic smell that happens as well, but all the pet smells are gone. The only real design flaw is that there's no off switch, but with the corded model, you can just unplug it.
The real push up to 5 stars was the customer service. It started getting some white crystals on the grill, so I went to town with a Q-tip. When I turned it back on, there was some sparking, so I thought maybe I'll not turn it back on. I called their customer service; apparently they have cleaning directions on their website. Despite the fact that it was kinda my fault, they sent me a new unit within 3 days, and just asked that I mail back to old one (on their dime)...
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