10 minutes of life
We were so excited and surprised at how large this is. The first thing we did was try to defrost a pound of minced beef. We pot it all together and plugged it in opened the door and selected meat defrost. Pushed start and off it went! Lights on and the meat turn around like a champ! 9 minutes later it dinged and we went to examine its production. The meat was still frozen and only the outside was defrosted. Maybe to a 1/4" depth was defrosted. Then we decide to try again and the door wont close? Suddenly seems to be off center and refuses to lock in. We call Magic Chef and they say they will send a repair man out and he will fix it, but no idea as to when he will come or from where. Just am assurance that he will repair the machine and it will work like new again as it is still under warranty. I told her IT IS NEW??? 10 minutes set up and out of the box is old? What warranty expires after 10 MINUTES!!! I am now not impressed at all. Amazon is picking it up tomorrow.
Excellent!
I've been using this microwave for about a month now with zero issues. I had a 900w microwave before for years so it's awesome to see my food actually cook properly according to the times on the boxes :) I like all the shortcut buttons to the most common microwave uses.
DO NOT BUY this product.
This was a horrible purchase. It is a large and powerful microwave...when it is functioning. I purchased this microwave about a week ago, and used it all of three times to heat up dinner. The fourth time, I made popcorn, and it suddenly stopped. I initially thought maybe the fuse blew, but the clock on the stove was still on, and all the lights were still on. Checked the fuse box, and everything was still on. Picked it up (all forty pounds of it) and moved it to another outlet, but it still didn't work.
I give up. I called the manufacturer as the microwave, being less than a week old, is still under warranty, but they were really less than helpful. Bottom line is, if the stuff doesn't work, at least have good customer service. Their product is horrible and their customer service matches that.
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